The part that attaches to the tablet is weak and there is no way to repair this part. It just clamps and clings to the counter hinge. This causes the entire tablet to turn upside down or sag to one side. The Phillips screws may need to be tightened, but mine are stripped and just spinning around. I don't know why people say the base is great. It's heavy, but not heavy enough that my 40 lb dog can't knock it over by just wagging his tail. The lower ring was also missing.
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