It gives us ability for centralizing all of our records with just one system! The software is very easy-to use also it's user friendly even if you are not familiarized with any computer systems or softwares this will be helpful because most companies today have computers so how can they avoid using them? Yes, there was nothing that I didn't like about ourrecorder but sometimes due to low internet connection we faced some problems while working online/on mobile version; therefore need more bandwidth capacity which is currently available at office location only!!