This particular chair was a gift for a friend out of state. Apparently, both chair arms were for the same side, but they put the chair together and my friend used it until it caused her terrible problems. That is when I filed a claim. The insurance said the manufacturer was responsible. I notified the seller and got no response. It's been a week. I don't know what to tell you. I bought two others and both work great.I forgot to amend this report. The manufacturer came through and sent a replacement part. My friend is very happy with the repair! Thank you!
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