It has been very easy with using this application, it's so user friendly that I can't see any downsides at all! The support team are always helpful and will get back in touch if you have questions or need help when needed most- as they've done many times now!! We had an issue where we were trying to add more than one store location but couldn’t figure out how to do it - there was no notification sent through email either which made things difficult too because our office manager didn't know what she'd missed (she did receive notifications from other emails).