I've had it for about three weeks and I'm very happy with it. I just can't understand the many negative reviews of this product from others. The heating time is about 45 seconds or less in most cases. The brewing time for single and double espresso is fast, from 12 to 25 seconds. I love that I can program the size of a single and double espresso as well as the waiting time. Despite other reviews, I haven't had any issues with water collecting in the pod waste bin. Most regular coffee mugs and cups fit easily under the dispenser as the cup/mug height is adjustable and I've never had an issue with cup vibrations from the cup holder. Very quiet compared to other espresso machines. I highly recommend it and would definitely buy one again without hesitation.
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