The item arrived quickly. Installation was easy, but when trying to download additional software, the DVD drive failed. They sent the computer back and the replacement came three days later. The new computer worked perfectly. When trying to run a monitor on the HDMI input, it didn't work. We called support and found that the HDMI adapter was defective. Requested a new adapter and waited 5 days, still no adapter. I called the technician again, he forgot. Received the adapter within 3 days. Now everything works fine. Satisfied with performance, but support is questionable.
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