I expected better quality and presentation than what I received. All reviews showed boxes with black or burgundy velor/satin linings in which to store the cups. Mine were just wrapped in cheap clear cellophane in a white box. It came with a "complimentary" shot glass, straws and coasters, but the coasters were really cheap - they were stamped with the company logo, but two of them had brown stamps and two of them were washed out a light reddish brown. The stamps are slightly larger than the other two. Oh, and the two coasters appear to be DIRTY! Did they come like this from the factory? Have they been bought and returned this way before? I have no idea. In any case, I was left with the short end of the stick. I didn't unwrap the mugs themselves as they are for gift giving and I don't want the presentation to look any worse. It's too late to order anything else, so if the gift recipient doesn't like them, they'll go back. I already feel so bad that I have to apologize for the quality of the gifts and their quality control.
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