I have a little Christmas village in department 56 and every item I've ordered was packed so carefully and the quality was great until I bought this item. It was just put in a padded envelope with no other protection so it arrived broken with a corner chipped off and no red bird anywhere. The quality isn't up to Division 56 standards, so that was disappointing too. Thinking that all Department 56 products are of the highest standard, I didn't even bother to read the reviews beforehand, which I now regret. It looks more like something from a dollar store.
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