The shoe was not found on the first delivery. (They are on time and delivered/hosted in a SAFE location!). Due to confusion I contacted support. I was afraid someone else had taken the box. The support team immediately returned my request and should help me locate the shoes. Luckily they were there and the shoes became a big hit. This experience also demonstrated the seller's honesty and dignity and desire to be customer-centric. Great shopping experience. Excellent goods. Excellent customer service.
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