I bought them directly from Raycon. They sound great and sit really well in the ears. Battery life was good for average. The big problem was that the right and left sides separated when you tried to use them again so I only had sound in one ear. To do this, tech support said to factory reset them, and this sometimes required multiple attempts. I lost my patience after it took over 10 minutes to get the sound in both ears so I could listen to music while exercising. After a week with this problem, every day was enough for me. Such difficulties are unacceptable and violate the terms of the contract. I decided this product is not as polished as it should be. I sent mine back for a refund. I went back to using my Anker wired headphones and haven't had any issues like these. After seeing other reviews it seems like others have had the same issue with this product, my advice is to look at other brands.
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