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Bolivia, Sucre
1 Level
712 Review
38 Karma

Review on Centrix by Cory Whitney

Revainrating 3 out of 5

What a Letdown the Cricket Company's Online Store Was for Me

As someone who puts a premium on looking their best, I'm always researching new places to shop online. So, I was thrilled to find the website for Cricket Company and eager to give it a go. However, I was dissatisfied with the site's performance. They have a wide selection of cosmetics and toiletries, but the website was cumbersome and difficult to use. Finding what I needed was difficult, and when I did, the product details were lacking. When I did decide to buy something from them, I was frustrated by how complicated and time-consuming their checkout procedure was. The website misled me by not mentioning the extra cost of shipping. What's more, it took a lot longer than I was told it would, and when it finally arrived, the packing was smashed and a few items were missing. Their slow and unhelpful response to my customer care inquiry only added to my dissatisfaction. If you're looking for a dependable and efficient online purchasing experience, I wouldn't suggest Cricket Company's online store. While I appreciate the variety of goods they offer, I was disappointed by the poor quality of their customer service and attention to detail.

Pros
  • Prices that are competitive with those offered by other internet retailers
Cons
  • Unreliable website search functionality and a poorly designed, difficult to browse website