I particularly like how easy it was finding things in my inbox with this program! The customer service can sometimes be slow but other than those two issues everything has been pretty great so far using PolicyZoom's product line of products. With our employees being very busy during work hours we struggle keeping up-to date about what they are doing at home since most communication happens online now days as well.. Having an application such as these allows us get all employee communications into one interface which helps keep track easier!!