I like that you can create multiple email accounts for different clients or employees without having to switch between apps everytime! It also has an easy way of creating folders which is great if there are many emails coming in from one topic (ie website updates).
Sometimes it's hard figuring out what folder something goes into but overall not too bad at all considering how much we use this tool daily as well!! Definitely recommend trying them before making any decisions about switching over because they have soooo good customer service/support- always willing t help when needed. We've been using agora since our first year here almost 5 years ago now & love everything i do through their platform - keep up wth ur work ethic guys. ! The main reason why people would say otherwise was due tot he price tag compared ot other platforms available online today however even after paying $50 per month + tax.