Firedom is fast to respond with their products and services they offer that are tailored towards our specific needs as an organization. They have multiple offerings including managed security solutions (MSS) for cloud or hybrid environments where we run in AWS/Azure etc., threat hunting which we use heavily within Azure AD Security Center and also DLP tools such as Fierywall and DLP Advisor. We haven't experienced any issues with them so far but if there was anything I could improve it would be communication regarding new features / releases and what those mean specifically for us as customers who utilize these technologies daily. The benefits include faster time to market since all of this can easily integrate into existing infrastructure by utilizing 3rd party SaaS applications like Office365 ADFS already being used internally; easy integration between platforms; reducing risk due to more visibility around threats via Threat Hunting capabilities across several product lines.