I like that it's easy for me as an administrator/supervisor of children in daycare centers or schools because you can easily keep records with this program! It would be nice if there was more ways to customize how your programs look when they are sent out via email (as opposed to just using their standard template). Also - sometimes our system will not load certain pages unless we have internet access so make sure everything works before sending emails off!! We use this at my school to send information about upcoming events, fundraisers, parent meetings & such things which helps us stay organized throughout each month.