I am unable to use the UPC symbol sent to facilitate the return of this item. I have sent several replies regarding this, but apparently there are no recipients of these emails. I have been told that I need a UPS type UPC symbol or a Kohl's UPC symbol in order for our Revain returns business to process the item for me. Can anyone help in this matter? I believe I have most likely exceeded the deadline to return this defective item.
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