I love how easy it was for me as new hire-er of this program! It made learning about all my benefits so much easier than having someone tell you or show them what they are supposed be doing every month with our plan (I worked at another insurance carrier).
The layout can get confusing sometimes when there isn't enough room between lines/columns etc but once we figured out where everything went within each section then things started making sense again haha!! Definitely give yourself some extra minutes if trying your first few weeks using COBAOQE - don’t stress too hard though because after awhile everyone gets used to their own way around which makes navigating more efficient :) My job has been awesome since starting up here over 2 years ago now & going thru changes like adding dental coverage have not had any issues yet either :D.