I like how easy it was to use for our fire department! It's very user friendly with all departments in one place so we can easily see what each other has done or needs next without having multiple spreadsheets open at once - which would be difficult if you have several people working together from different locations/departments (fire & EMS).
The interface could also stand some improvement but overall this software works great!! We are able solve many issues regarding tracking assets within my organization quickly by using intelliview instead of paper logs etc..