I like how it allows us to see all of our projects in one place so that we can easily track where things are at any given time - this makes reporting much easier! It's also very easy for anyone else who needs access as well which helps with efficiency when you have more than 1 person using your account (which happens frequently). The UI could use some work but other then an issue or two here/there nothing major has come up yet since implementing into my team 5 months ago!! We've been able solve many issues around project management including tracking progress across multiple teams within each client site by having them report back directly from their own dashboard instead relying solely off spreadsheets etc..