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804 Review
71 Karma

Review on Shoreline Technology by Carl Givens

Revainrating 5 out of 5

Great service and very helpful customer support

I like that it was easy to set up, as we have never used any other type of security system before this year! The only downside is not being able to see my account from home or mobile device while away at work/vacation for about 2 weeks around Christmas time last yr - no calls either way so wasn't sure if there might be some sorta issue with equipment? We are in NJ but do business all over US via our website (so need good protection). It's been great having access remotely when needed without calling back every single day just waiting until someone gets into office again & then going through whole cycle once more!!

img 1 attached to Shoreline Technology review by Carl Givens



Pros
  • Everything looks very professional; everything works well even tho' sometimes outage occurs due to weather conditions can get fixed fast by tech support team..no big deal really.just something they tell you ahead of times :) Also customer service reps were always helpful whenever called them regarding issues etc..also had many phone conversations wth their sales rep who helped us decide what best fits our needs perfectly
Cons
  • All fine