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Apphienz Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Professional Services, Managed Services

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Description of Apphienz

Apphienz is more than just a one-stop-shop for troubleshooting. Utilize Apphienz as your organization's Salesforce department. You focus on growing your business, and we will focus on Salesforce. With Apphienz’s Salesforce Managed Service and Support, you can get the most out of your Salesforce. Apphienz will work with your organization and will ensure that technology is aligned with your company’s business goals and processes. As an internal resource, we make sure that everything is running efficiently while utilizing all the new features coming out and getting more automated every day and not to forget the BIG cost savings.

Reviews

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Type of review

Revainrating 4 out of 5

Great Customer Service, Very Knowledgeable Team

The best thing about this service so far has been that they're easy to access with their helpdesk which saves me time having another call center or customer support line open at regular intervals all day (especially when it comes in from overseas). Some of my issues have proven hard to track down but I'm getting better over using them regularly now - some issues are still unsolved because you never know what causes something! There aren't many good solutions out there right off hand if I ever…

Pros
  • Great Support Team
  • Accessible via phone, live chat& email for questions.
  • Excellent Service / Uptime metrics available upon request as well; always helpful too :)
Cons
  • As mentioned above sometimes its difficult finding answers

Revainrating 5 out of 5

Great for understanding and monitoring your Sales Process

I like that it makes my life easier to understand how our sales process works in APPHIENZ! It has been very helpful by giving us all access at once so everyone can see what they need or where there might be problems within their own section of workflows/processes etc., which helps with efficiency because now i dont have multiple people trying different things when looking through each other’s tasks - its always me who needs help (aside from maybe an admin) but this allows anyone else involved…

Pros
  • Easy interface
  • Simple layout for users
  • Great customer support team, friendly staff members willing go well beyond expectations just as far any questions are concerned :)

Revainrating 5 out of 5

Great product for tracking project success rates

I really like that it helps me find what i am looking to fix or how best my team can improve their effectiveness with sales force automation tools. The support staff are great too! They respond very quickly when you have questions and they provide helpful tips/tricks along the way of using this software so its not something new once you start working through them. It takes some time getting used to but after about 3 months everything becomes second nature and makes life easier in general…

Pros
  • Good customer service
  • Very easy for anyone without experience (even myself!)to learn.
  • Great functionality, good value compared woth cost
Cons
  • Some disadvantages

Revainrating 5 out of 5

Convenient for keeping track and easy access

I like that it has all of our data in one place so when something goes wrong or there are questions to ask during sales conversations/etc., its right at my fingertips! The only thing i dislike about this program is how slow some things can be (when you're trying to pull up multiple tabs). It would also help if they had an easier way to have different fields show up depending what version of the software you were using. For example, sometimes when looking through tickets from before 2015, ticket

Pros
  • Great for managing client accounts
  • Easily keeps trackof expenses without extra work required
  • Allows easy communication between clients & staff members as well

Revainrating 5 out of 5

Does what we want at an affordable price

I like that Apphienz is able to pull in information from our Salesforce org and display it in a format that is easy for the end user to understand. I dislike that it is not compatible with our Salesforce org. The Salesforce org is very complicated and there are many fields that Apphienz is not able to pull in. Apphienz is a great tool for a company that is not very familiar with Salesforce. It allows them to see all of the information that they need to make a decision. This is very helpful for

Pros
  • Very intuitive platform, works well at pulling data together without much configuration or effort
Cons
  • Some cons