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1 Level
1343 Review
60 Karma

Review on Apphienz by Todd Calloway

Revainrating 4 out of 5

Great Customer Service, Very Knowledgeable Team

The best thing about this service so far has been that they're easy to access with their helpdesk which saves me time having another call center or customer support line open at regular intervals all day (especially when it comes in from overseas). Some of my issues have proven hard to track down but I'm getting better over using them regularly now - some issues are still unsolved because you never know what causes something! There aren't many good solutions out there right off hand if I ever need someone else doing an assessment & looking through logs/configuration changes etc - however apphenzie could do such work without any problems once setup! Not enough information yet to be able tell whether i've resolved things fully myself! The best feature of apphienz is their support team. They are knowledgeable and have saved my day many times. I believe they have the best customer service that i have ever encountered in one company. Nothing to dislike. I appreciate all the help from the apphienz team. I've had issues with Salesforce and other companies but not with apphienz. Their team solved all my problems and helped me get back to work.

img 1 attached to Apphienz review by Todd Calloway



Pros
  • Great Support Team
  • Accessible via phone, live chat& email for questions.
  • Excellent Service / Uptime metrics available upon request as well; always helpful too :)
Cons
  • As mentioned above sometimes its difficult finding answers