I don't know what else to expect from a product under $100. I am a trained repairman. I've installed hundreds of showerheads. Yes, there are better products out there, but you'll spend three to four times as much to get an all-metal showerhead and handheld showerhead. parts do not leak. Be sure to use teflon tape where the bypass valve will screw to the shower arm and where the shower head will screw to the switch. no key required. If using a wrench, be sure to use a ring or adjustable wrench. The last thing you need is to use pliers that will leave tooth marks or break the fitting. Installation took three minutes. It doesn't leak. I didn't need any instructions, although at first glance the instructions were simple and clear. The best part is the hose. I've seen a lot of cheap handheld showerheads with plastic hoses that never fit properly. This is a very good quality metal hose. Generally very good quality for your money. I've seen devices from big brands that easily doubled the price but didn't have the functionality of this setup. I am happy with my purchase.
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