I like how easy it was to use, everything from creating the forms to uploading documents was very simple. The customer service has been great as well! Nothing at all really, they are awesome and helpful. They have helped us with many different things including document management for our business. Great experience!! We had several problems that they were able to solve without any issues. Document Management Systems, File Sharing between multiple offices, Forms Creation (both custom ones and templates), Help Desk Solution.