I am an avid outdoors enthusiast, so I was excited to browse the product selection at the SAMSFX online store. The store promises to have a broad variety of gear for activities such as fly fishing, hunting, and camping, so I was looking forward to seeing what they had to offer. My interactions with the business, which should have been pleasant, have instead been nothing but disheartening. To begin, the website is disorganized, which makes it difficult to navigate. There are also few choices available for filtering content on the website. It took me an exasperatingly long time to locate the specific piece of equipment that I was looking for, and even after that, there was a restricted amount of choice available. When I did eventually get my order, I discovered that the products were of an unacceptable standard. The equipment used for fly fishing was flimsy and poorly constructed, and the hunting equipment was obviously manufactured on the cheap. I was particularly let down by the camping equipment, which was advertised as being of high-quality but turned out to be nothing more than equipment that is standard and can be purchased at any discount store. I had expected better. To make matters even worse, customer support was unresponsive and unhelpful throughout the entire process. It took me several attempts to get a response from them about my concerns, and when I finally did, I was met with responses that were dismissive and not helpful. When I attempted to contact them about my concerns. In general, SAMSFX is not a brand that I would recommend to anyone seeking for high-quality outdoor gear. It is difficult to navigate the website, the products are of poor quality, and there is a lack of adequate customer support. Find somewhere else to purchase for all of your outdoor necessities if you want to save time and money.