A lot of times I have to pull the actual phone from the base until is unplug from the charger and push it back to place and it will start charging. This is after pressing the button on the back of the charger and nothing happens! I will not recommend this charger. I’m going to buy a Mophie instead. I had Mophie before and no issues with it, this time I wanted to save money, but I got what I paid for. Invest a little more on a Mophie charger and you will not regret it.
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