It works. It vibrates, hums and beats. The remote is big, but the indicators on the buttons are just bulging, it would be better to paint them so it's easier to see which button does what. Both devices were charged, which was nice. The problem with my dog is that she has a short coat and is on the small side on the size scale for this product. And the shock probes stick out so much that it bothered my dog. He continued to scratch the device, pushing it away from his neck. And since he sleeps with his head over the edge of the dog bed, it puts pressure on his throat and makes it difficult for him to fall asleep. around, so part of the electrode was removed from his neck, but that only made it easier for him to move with his paws and it didn't help the sleeping situation. The vibration caught his attention and after a few uses he realized that the collar's vibration meant he was going to be in trouble. It's a decent tool, just too big and awkward if your dog has a short coat or is on the smaller end of the size scale.
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