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Drew Springer photo
France, Paris
1 Level
681 Review
38 Karma

Review on Brother MFC-L6800DW Monochrome Laser All-in-One Printer with Wireless & πŸ–¨οΈ Mobile Printing, Duplex Printing & Copying - Amazon Dash Replenishment Ready by Drew Springer

Revainrating 3 out of 5

Terrible service: printers and supplies

We have several Brother printers in our office. We bought this in January and they sent us 3 replacements because it didn't work. Brother admits the software problem is on their side, but will not refund our money. We bought this particular printer because we use a copier, fax machine, printer and scanner every day. We paid our IT for 6 hours to "force" them to print and fax, but there is no way to force them to scan. Very unhappy with Brother's response and would definitely be happy to return it for a full refund so we can buy something that works as promised.

Pros
  • Large selection
Cons
  • Can't remember