I have tried several times to put a new 972X Black cartridge in my printer and right away it said the cartridge was empty. After reading another review of his cartridge packaging I now found it really odd that the box had no shrink wrap or any papers/instructions when I opened it. It was just a cartridge lying alone in a box. Now while I still can and have already placed a new order for my new cartridge on HP's official website. Would give 0 stars if possible.
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