I like how easy it was to set up my loyalty program, as well as manage all of our rewards cards for employees! There are some glitches with the site but they seem to be working hard at fixing them every day. It's still not perfect by any means - there could definitely use more options available when setting up your reward programs (we only have 2 right now). But overall we're happy so far! We've been able to create multiple types of points/rewards for different departments within our organization. And most importantly, everyone loves using their mobile devices instead of paper coupons or receipts!!