I thought I had switched from Logitech to Sennheiser. This headset is one of the worst. I'm not sure if I've got a bad one or what, but the sound quality is pits. I had the volume at 100% and it was almost right. I thought it would be too loud at full power, but it's not. He had a kind of silence. I had to toggle it on and off for the local effects level adjustment to show up. People didn't complain about not being able to hear me, so I think that part was fine, but there was a lot of white noise during the dead air. It's definitely coming back. I'm just terribly disappointed. I wanted to give it a 2 because the others seemed to be able to hear me. But hmm, now after 2 days of trying it doesn't work at all. The earbud is HUGE. And part of the headband is not adjustable. I have hair that causes the handset to rise a little higher than I would like. The inability to adjust part of the headband was another downside. However, I think I'll ditch Sennheiser headsets.
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