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1 Level
1307 Review
57 Karma

Review on Snooper by Robert Dabney

Revainrating 4 out of 5

Very helpful software for running successful online survey programs

The user interface is very easy to use, it has all features that one could need for running an effective survey program with high quality results! I like how quickly you can get feedback from participants once they have completed their surveys - this makes managing my programs much easier than if i had no idea when people were completing them or even what answers are being given until after completion (which takes time). It would be nice to see more options available within each category so as not just limited by choosing between 5 responses per question but also having other choices such as "not applicable" which some questions may require. Also sometimes there isn't enough space at times allowing me to only choose 1 response out of 3 possible selections instead of 2; however these issues don’t seem too common nor do any affect overall satisfaction level since everything else works well otherwise.

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Pros
  • Great customer service quick replies back anytime something goes wrong during set up process/running projects etc.Easy way through project setup & implementationGreat support services in case anything should ever go awry while using softwareExcellent platform providing excellent analytics reportingData export capabilityVery intuitive layoutGood number of tools includedA variety of reports provided
Cons
  • No ability to run multiple tests simultaneously without additional cost.
  • Some categories aren't required due lack choice among