I like how easy it was to use, especially for someone who has never used this type of software before! It's very user friendly which makes my job as an admin that much easier when training new employees or having them help with their own data entry without any issues at all!! Nothing so far but what i have heard about other programs are true too (the cost). If you're looking into getting something inexpensive yet will not break your bank then definitely give this program some thought. We've been able solve many problems in our workplace by using eppm instead of doing manual workarounds such as entering hours manually etc..