My old kettle died after a good 7 years of daily and frequent use so I ordered this one because it looked like the old one. I got the kettle in one day as a Prime member but it didn't work at all. The victim was replaced and the next day I had it. It worked this time. It's a little bigger than my old one and the inside of the lid is all stainless steel, not plastic. An improvement, definitely. This unit is a bit noisier than my old one (from Chrystaline, no longer available), but it also heats the water faster. So far, so good. However, since DOA was the first, I held my breath on this one. A warranty extension booklet is included in the box. I don't know if it's free or not but I'll check. For the price, if it lasts a few years I'll be happy. I would give 5 stars if I was sure how long it would last.
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