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Pakistan, Islamabad
1 Level
735 Review
50 Karma

Review on WEICHUAN by Victor Hurvitz

Revainrating 2 out of 5

Disappointed by the Subpar Customer Service and Shipping from WEICHUAN

I recently bought some cabinet components from WEICHUAN's website, and I was unhappy with the transaction. Finding the items I required on the website proved to be a challenge due to the website's challenging navigation. The prices were also not as affordable as I had anticipated. The biggest problem I had, though, was with their shipping and customer support. I tried contacting their customer service team because I had a question about the items I had purchased, but I only received unhelpful answers and a lack of interest in helping me. Effective communication was made even more challenging by the linguistic barrier. Furthermore, the items came in poor condition and the shipping took a lot longer than anticipated. The cabinet handles I purchased arrived bent because they weren't properly packaged. I had a disappointing overall encounter with WEICHUAN, and I would not suggest this business to others. Their inadequate delivery practices and subpar customer service fall below those of a professional business, and their prices are not low enough to make up for these shortfalls.

Pros
  • Prices that are lower than those offered by competing internet retailers.
Cons
  • In some instances, shipping is slow.