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Ecuador
1 Level
697 Review
50 Karma

Review on Gevi by Cedric Ford

Revainrating 2 out of 5

Gevi's Online Store Review: A Disappointing Experience

I was thrilled to find Gevi, an online retailer focusing in kitchen and home necessities, as I like cooking and am constantly searching for high-quality kitchen supplies. My interaction with the company, however, was hardly positive. First off, I had trouble navigating and understanding their website. The product descriptions lacked sufficient detail, making it difficult for me to locate the details I required to make an informed purchase. I was afraid to make any purchases from the store because of this lack of openness. Second, the goods I did buy fell short of my expectations. Their cookware and cutlery were not as long-lasting as I had hoped, and the coffee maker I bought ceased operating after only a few weeks. Given the pricing, I was disappointed in the quality of their products. Finally, I was unable to resolve my problems with their customer support. They provided me with unhelpful and dismissive answers when I contacted them to voice my concerns. I got the impression that they didn't regard me as a customer. In general, I wouldn't suggest Gevi to anyone searching for high-quality kitchen and household goods. Their customer service is poor, their products aren't sturdy, and their website is unclear. Avoid disappointment by shopping somewhere else.

Pros
  • Website with exceptional usability and support staff
Cons
  • Product descriptions lack detail Unreliable product dependability