I received this item on Sunday but it hasn't worked since Monday. I decided to return the product for a refund but they decided to send me a new water dispenser as the first one was defective. After getting a new dispenser I wanted to wait a few days to make sure it was working. Obviously this was a bad idea because I get an insane amount of calls from China about my original review. I speak 7 days a week, including holidays, any time of the day (I'm writing this after a phone call around 10pm). I'll be increasing my original one star to three because the new item actually works. I hope they leave me alone now.
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