I like it a lot. It's easy to use but a bit fiddly until you find the right spot to put it down and leave. If you ever have the chance to see an idiot writing a review on the internet, understand that he has a certain height, a complete jerk and a condescending ass. His review is useless and makes no sense anyway for someone who has 2 herniated discs and 2 herniated discs in their back, a pinched nerve in their neck and is in a lot of pain every day. I need some relief and I understand that nothing will be perfect for me. I place a pillow on the bottom of the massage chair to reach my neck and another between the chair and the massage chair to push it up to my neck. This method suits me perfectly and helps a lot. You see, I may not be the ideal size chair, but you have to adapt to your surroundings and not always listen to everyone's negativity. I would recommend this chair. You can make it work if you try. This is a great investment that will save you from chronic pain for years or help you unwind after a hard day's work. Enjoy!
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