The ease of use, its capability to connect with other systems like Hospital Information System (HIS), Electronic Patient Records etc., it's support for multiple languages which includes English, French etc. Support for new features/plugins are very slow to get implemented or sometimes they do not get implemented at all. If you need a complete solution then this is the best choice. The system is easy to configure, its good to use when your organization needs a plug & play product. It has helped us manage our inventory as well as other important data about our Medical devices very effectively.