The bad news first. These items (all brands) have a limited lifespan, maybe 3-7 years. My previous unit (same make and model) lasted about 6 years. And when they "go", it usually seems that they just start to flow from below. I hope you catch it before me before it ruins your closets. After hours of research, it seems that all of these small water heaters are essentially the same when it comes to reliability. Just keep in mind that you will probably need to replace it after 3, 4 or 5 years on average. Luckily, if you stick with the same brand as me, you can pull out the old block and install the new one in just minutes. Super easy once the original tube is installed (a pro did the original installation 6 years ago and I replaced that). A suggestion: after filling up, wait about an hour before bringing the temperature up to a normal level. The instructions say it's full in a few minutes, but in my case, when I increased the temperature to normal levels after 10 minutes, it's all cooked away. After I lowered the temperature to half of the normal level and waited an hour and then raised the temperature, everything was fine. They are relatively cheap when you look at the annual cost for say 5 years. Especially if you use it every day like we do. Yes, it's a shame they die in 3-7 years. But once you've used them, it's hard to get by without them.
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