Review on Enhance Your Fitbit Alta HR and Alta Classic with the Blue Gray Large Accessory Band by Ryan Rivera

This is a very unreliable tracker and a very poor quality product. Compared to other, more reliable devices: it counts, for example, thousands of steps per hour when talking while sitting or driving on dirt roads) - Fitbit Alta HR increases calorie consumption by 25-30% (even after excluding extra steps) - The heart Fitbit Alta HR's speed tracking is completely disabled, and so is sleep tracking and exercise tracking - the Fitbit Alta HR doesn't recognize many common forms of exercise (like most martial arts). Also, the Fitbit Alta HR is poorly designed. The device I bought stopped working after 6 months. [Update: Fitbit sent me a replacement product that stopped working in less than five months]. Customer service is terrible: It takes weeks to replace products under warranty (at least "5 to 10 business days") - Fitbit doesn't replace defective products with brand new items, but with refurbished bricks (which don't last very long given you considering that even they are brand new products break after 6 months). Replacement products are only guaranteed for the remaining warranty period of the original product, not a new one-year warranty, which is common practice with other companies. (This shows the very low level of confidence Fitbit employees have in their own products!) - It takes several days to get a response from customer support. - Customers who have to deal with defective products will not be compensated. Not even an apology. Overall, Fitbit's policies are excellent at protecting themselves from the poor quality of their own products, but they're far less effective at protecting their customers' rights. The only good thing I can write about this product is that the Fitbit Alta HR is discreet, relatively stylish and keeps time just right. However, since this tracker does not have all the basic functions that we can decide to buy it for, including step tracking, heart rate and calorie tracking. Tracking, we're better off without a device (less obtrusive), with a standard watch (more stylish) or another brand tracker like Garmin or Omron (more accurate).