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Uzbekistan
1 Level
687 Review
57 Karma

Review on Cllena by Antonio Santiago

Revainrating 3 out of 5

Cllena experience was disappointing and not recommended.

Cllena, a business that deals in car accessories, batteries, and replacement parts, recently left me with a bad impression. Although I had heard nice things about their offerings, I was sadly disappointed. First off, using their website was perplexing and challenging. Finding the precise component I required for my vehicle was challenging, and I unintentionally placed an order for the wrong thing. I attempted to call their customer service department for assistance, but I only received unhelpful and unwelcoming responses. They made it abundantly obvious that they had no interest in assisting me in finding the ideal item for my car. When my purchase did eventually show up, the actual product was of poor quality. I had to spend even more money to replace it with a better item from a different company because it did not fit my car correctly. I encountered even more resistance from Cllena's customer support staff when I attempted to return the item. Overall, my interaction with Cllena left me feeling incredibly let down. I am unable to suggest this business to anyone in need of automotive parts or accessories due to their confusing website, unhelpful customer service, and subpar goods.

Pros
  • Prices that are competitive in their market for their goods.
Cons
  • Unclear product specifications.