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Review on TBTEEK Kitchen Torch: Versatile Butane Torch for Culinary Delights, ๐Ÿ”ฅ BBQ, Baking, and DIY Soldering - Adjustable Flame & Safety Lock Included! by Vincent Burton

Revainrating 5 out of 5

BEST CUSTOMER SERVICE

I received this today and it doesn't work. I have no idea if it comes with fuel or if I should have bought separate fuel. It doesn't speak. It's heavy, like there's gas in it, and when I increase the flame level to the highest possible level, it still won't ignite. It succeeded twice out of dozens of attempts, and when the flames started they were SMALL! Not even enough to burn your hand holding it right in front of you; the flame was so small. If it doesn't come with fuel it should be listed but it's junk and I'm sending it back. I'm definitely disappointed. UPDATE: That was all my fault! I didn't know the torch didn't contain butane! As soon as I submitted a review and refund they contacted me and corrected the situation immediately even though it was MY FAULT! They sent me a replacement bulb for free and when it didn't arrive they sent me a second one! They emailed me and it was amazing. The torch works great if you have butane! This is a well made little flashlight and is very pretty to look at. I am very impressed with the product and especially the customer service!

Pros
  • Good product for the price
Cons
  • weak