Review on ALITOVE WS2811 12V Addressable RGB LED Strip Light 16 by Tammy Jackson

Update: I found their email address - they were very helpful. They replied to me immediately via email. send replacement. Very good customer service. Some issues with these things are to be expected - they took care of them straight away. Rating changed to 5 stars. ATTENTION! Bought these lights. They worked fine. Works through the controller and power supply 12V 5A. I turned it on today and a strong smell of an electrical short - found the processor completely burned out in the middle of the light cord and the seal melted. I can't find a way to contact the manufacturer. I would like to know if this is a common problem they are currently having and if they can help with this issue. When I finally get to them I will update my review.