Service was great! Professional staff worked fast for an emergency situation - but I can't tell you how convenient having someone in your office helps when it comes time do business with them again!! Price quote/service delivery were reasonable (even though we weren’t able use shredded waste!). Have had no problems yet since starting our relationship; will update if needed after some future visits have occurred I like it because they are professional in their work as well as courteous. They also have good equipment for what we need them for-paper destruction. We had some issues with our old machine but when they came back out another one was sent that worked great! The price isn't too bad either. Sometimes there can be an issue if you don’t know how many sheets or pounds you will end up using so make sure this has been figured into your budget before hiring someone else. Paper consumption reduced by over half.