The program is simple yet powerful for my needs as I have no other system like it in place at this time! There are some glitches but nothing that can't be fixed with an email or call from customer service who were very helpful when we had issues during our implementation process (we're still waiting!). It's really easy once using something similar before so there isn'r much new ground being broken here unlike others out their which could do everything better than ASI does - including not having any bugs either :) We don’t use all features available since most would need more personnel then just 2 people working together well enough-but if they ever did hire someone else into those roles things might change somewhat haha ;) Also love how quickly updates get implemented after release dates too!! Great product great support even over holidays etc!