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United States of America
1 Level
665 Review
37 Karma

Review on OBALY by Charlie Maadhadians

Revainrating 2 out of 5

OBALY: Unsatisfactory Product Variety and Unsatisfactory Support for Customers

Unfortunately, my experience at OBALY was not nearly as satisfying as I had hoped it would be given how thrilled I was to check out their assortment of home and kitchen goods. As a result of the limited selection and the absence of variety in the inventory, I was unable to locate the products that I was seeking. In addition to this, the quality of the customer support was below average. The staff did not appear to have any interest in assisting me and did not provide any recommendations that could have been useful. When I asked them why there wasn't more of a selection, they just shrugged and said that was everything they had. To make matters even worse, the products that I finally did end up buying were not of the high quality that OBALY had bragged about selling. The cooking utensils had a low-quality, flimsy feel to them, and the wine storage container did not appear to be as aesthetically pleasing in person as it did on the website. In general, OBALY did not live up to my expectations, and I do not intend to encourage it to other people. My shopping trip was a frustrating and unsatisfying experience for me as a result of the limited assortment and the poor quality of the customer service.

Pros
  • Products that have been meticulously selected are guaranteed to be of the highest quality.
Cons
  • Products sometimes come at a higher price.