Header banner
Revain logoHome Page
Branden Type photo
Canada, Ottawa
1 Level
743 Review
49 Karma

Review on CHAOREN by Branden Type

Revainrating 3 out of 5

the chaotic word CHAOREN Knowledge of online shopping

I recently came across CHAOREN's internet shop and wasn't really thrilled. Despite their claims to provide high-quality goods and excellent customer service, my interaction with them was absolutely "Chao"tic. First of all, navigating their website was a complete pain. It was crowded, disjointed, and the search feature was completely pointless. It took me a long time to find the items I was looking for, and even then, the descriptions were lacking key information like sizing and material. You could compare it to attempting to find your way through a maze while wearing a blindfold. Second, the products' quality was very disappointing. The clothes I bought didn't resemble the photographs on the website at all, and the fabric was thin and cheap. The jewelry appeared to be something you would buy in a clearance rack, and the shoes were uncomfortable and of poor quality. Finally, when I tried to get in touch with their customer service department to ask for a refund, it was like talking to a brick wall. My attempts to contact her were met with complete silence, and I never received a single response. It appeared as though they had had an extended coffee break. Overall, I had a "Chao"tic, to put it mildly, experience with CHAOREN's online shop. Anyone considering shopping with them should exercise caution or run the danger of entering the depths of a horror shopping experience.

Pros
  • Service that goes above and above in responding to questions and concerns from customers.
Cons
  • Returns and exchanges could take more time or effort.