Review on DNA Mobility Consultants Inc by John Mejia
A trusted provider for technology consulting
They are very helpful, professional and knowledgeable about their products/services. I have been using them since they started to provide services in our organization. The best thing that we like most from them is customer service provided by their staffs. It's always great when you get what you expect. Their support team is always available if needed. We don't really dislike anything yet as everything seems good so far. If there was something wrong with my experience then it would be the billing process. Sometimes it can take longer than expected to receive payment after receiving invoice. So make sure that you pay attention to all details of invoices received before approving payments. As long as you follow up properly, everything will work out well. There were some problems regarding connectivity issues but now those seem resolved.
- Reliable communication between both parties; even during heavy traffic hours where calls usually drop.
- Great quality phone lines (SIP) for call recording purposes without affecting user agents.
- A lotof configuration options suchas hold time announcements or voicemail system settings!
- Multiple VoATM devices supported which helps us deliver superior voice performance at high densities within Call Centers &/or Helpdesks while maintaining an excellent audio tone balance across large physical environments
- Not the best
