Pros
- Reliable communication between both parties; even during heavy traffic hours where calls usually drop.
- Great quality phone lines (SIP) for call recording purposes without affecting user agents.
- A lotof configuration options suchas hold time announcements or voicemail system settings!
- Multiple VoATM devices supported which helps us deliver superior voice performance at high densities within Call Centers &/or Helpdesks while maintaining an excellent audio tone balance across large physical environments
Cons
- Not the best
